Stop Losing Customers to Slow Support
Your own cloud support desk — live chat widget, ticket management, CRM, and agent dashboard. Embed on any website in 60 seconds. Starting at just $5/month.
12+
Support Features
20+
API Endpoints
14
Day Free Trial
$5
Starting Price
Sound Familiar?
Most businesses struggle with customer support until it starts costing them real money.
WhatsApp Groups for Support?
Messages get buried. No tracking. No accountability. Customers wait hours for replies that may never come.
Spreadsheets for Customer Data?
Copy-pasting between sheets and chat apps. No history, no context, no way to know who handled what.
Enterprise Tools Too Expensive?
Freshdesk, Zendesk, Intercom — $50-100/agent/month. Great tools, but brutal pricing for small teams.
Building from Scratch?
Months of development, ongoing maintenance, and you still won't have what a purpose-built platform offers.
CloudCRM fixes all of this — in under 5 minutes.
Everything You Need. Nothing You Don't.
12 features designed to make your support team faster, smarter, and more professional.
Live Chat Widget
One line of code. Embed a professional chat widget on any website. Visitors chat with your team in real-time — no app download, no friction.
Ticket Management
Every conversation becomes a trackable ticket. Status, priority, assignment, SLA tracking — nothing falls through the cracks.
Agent Dashboard
Your support team sees everything in one place. Open tickets, live chats, response times, workload — all in real-time.
Built-in CRM
Every visitor automatically becomes a contact. Full history, lead pipeline, tags, notes — turn support conversations into sales.
Your Email, Your Brand
Send notifications from your own email domain. support@yourbusiness.com — not some generic noreply address.
Canned Responses
Save time with pre-written answers. Type '/billing' and send a polished response in seconds. Your team stays consistent.
Smart Auto-Assignment
New tickets automatically go to the right agent. Round-robin, least-loaded, or department-based — you choose.
Analytics Dashboard
Response time, resolution rate, tickets by channel, agent performance — data you need to improve support quality.
Complete Data Isolation
Every business gets its own isolated space. Your data is never mixed with anyone else's. Bank-grade security.
Mobile Ready
Responsive design works on any device. Your agents can reply from their phones. Dedicated mobile app coming soon.
Custom Domain
Run your support desk on support.yourbusiness.com. Your brand, your domain. Customers never see our name.
API Access
Full REST API for custom integrations. Connect CloudCRM to your existing tools, automate workflows, build custom dashboards.
Live in 3 Steps
From signup to first customer conversation in under 5 minutes.
Sign Up
Create your account. Set up your team. Configure your brand colors and greeting message.
Embed Widget
Copy one line of code. Paste it on your website. The chat widget appears instantly.
Start Supporting
Customers chat with your team in real-time. Every conversation tracked. Every customer remembered.
Honest Pricing. No Surprises.
14-day free trial on all plans. No credit card required. Cancel anytime.
Starter
For small businesses
Rs 1,500/month (PKR)
- ✓1 Support Agent
- ✓Live Chat Widget
- ✓Ticket Management
- ✓CRM Contacts
- ✓50 Tickets/month
- ✓Canned Responses
- ✓Email Notifications
- ✓Basic Analytics
Professional
For growing teams
Rs 4,000/month (PKR)
- ✓5 Support Agents
- ✓Everything in Starter
- ✓Unlimited Tickets
- ✓Custom Email Domain
- ✓Auto-Assignment
- ✓SLA Tracking
- ✓Advanced Analytics
- ✓Priority Support
Enterprise
For large organizations
Rs 10,000/month (PKR)
- ✓Unlimited Agents
- ✓Everything in Professional
- ✓Custom Domain (support.yourbiz.com)
- ✓Full API Access
- ✓Custom Branding
- ✓Dedicated Account Manager
- ✓Multi-department Routing
- ✓Custom Integrations
All prices in USD. Pakistani customers can pay in PKR. Prices include all taxes.
How CloudCRM Compares
Enterprise features at a fraction of the cost.
| Feature | CloudCRM | Freshdesk | Zendesk |
|---|---|---|---|
| Starting Price | $5/month | $15/agent/month | $19/agent/month |
| Live Chat Widget | ✓ | ✓ | ✓ |
| Ticket Management | ✓ | ✓ | ✓ |
| Built-in CRM | ✓ | Add-on ($) | Add-on ($) |
| Custom Email Domain | ✓ | ✓ | ✓ |
| Auto-Assignment | ✓ | ✓ | ✓ |
| Custom Domain | ✓ | Enterprise only | Enterprise only |
| PKR Pricing | ✓ | ✗ | ✗ |
| Data Isolation | ✓ | Shared | Shared |
| Setup Time | 5 minutes | 30+ minutes | 30+ minutes |
Built by Watni Digital
Proven Infrastructure
CloudCRM runs on the same cloud infrastructure that powers 10+ business applications serving customers across Pakistan and beyond. Battle-tested reliability.
Real Company, Real Support
Watni Digital is a registered company in Pakistan. When you need help, you talk to real people — not bots. We eat our own cooking — CloudCRM powers our own support.
Your Data, Your Control
Complete tenant isolation. Your customer data is never mixed with anyone else's. Export your data anytime. No vendor lock-in.
Priced for Real Businesses
We know $50/agent/month doesn't work for most businesses. CloudCRM starts at $5/month because great support shouldn't require a big budget.
Frequently Asked Questions
What is CloudCRM?
CloudCRM is a cloud-based customer support platform that gives your business a professional live chat widget, ticket management system, CRM, and agent dashboard. It's built for businesses of all sizes — from solo freelancers to large teams.
How much does CloudCRM cost?
Plans start at just $5/month (PKR 1,500) for the Starter plan with 1 agent. Professional is $15/month for 5 agents, and Enterprise is $35/month for unlimited agents. All plans include a 14-day free trial.
How do I add the chat widget to my website?
Copy one line of code and paste it before the closing </body> tag on your website. That's it. The widget works on any website — WordPress, Shopify, custom HTML, React, anything.
Can I use my own email domain?
Yes! On Professional and Enterprise plans, you can configure your own SMTP settings. Your customers will receive emails from support@yourbusiness.com, not from our domain.
Is there a free trial?
Yes. Every plan includes a 14-day free trial with full access to all features. No credit card required to start.
How many agents can I add?
Starter plan includes 1 agent, Professional includes 5, and Enterprise offers unlimited agents. You can upgrade anytime.
Is my customer data secure?
Absolutely. Every business gets completely isolated data storage. We use encrypted connections, role-based access controls, and secure cloud infrastructure. Your data is never shared or mixed with other businesses.
Can I migrate from Freshdesk or Zendesk?
Yes. We offer migration assistance for Professional and Enterprise customers. Contact our team and we'll help you move your existing tickets and contacts.
Does CloudCRM work on mobile?
Yes. The agent dashboard is fully responsive and works on phones and tablets. A dedicated mobile app for agents is coming soon.
What languages are supported?
The platform supports English and Urdu. The chat widget automatically detects right-to-left languages. More languages coming soon.
How does auto-assignment work?
When a new ticket comes in, CloudCRM automatically assigns it to the available agent with the fewest open tickets. You can also set up department-based routing.
Can I track response times?
Yes. CloudCRM tracks first response time, resolution time, and agent performance metrics. You'll know exactly how fast your team is responding.
Is there WhatsApp integration?
WhatsApp Business API integration is on our roadmap and coming soon. Currently, you can use the live chat widget and email channels.
Do I need technical knowledge to set it up?
No. Sign up, copy the widget code, paste it on your website. The admin dashboard is intuitive and requires zero technical knowledge.
Can multiple businesses use CloudCRM separately?
Yes. CloudCRM is built as a multi-tenant platform. Each business gets its own isolated workspace, agents, tickets, and settings. Perfect for agencies managing multiple clients.
Your Customers Deserve Better Support
Join businesses that switched from WhatsApp chaos to professional customer support. Start your 14-day free trial — no credit card needed.
No credit card required. Cancel anytime. Your data stays yours.